Our career molds our empathy

Readers know mariner’s distaste for the invasion of privacy by new technologies embedded in our vehicles, budgets, social life and that of our children as well. Perhaps his unusual resistance can be traced back to his career.

He has had dozens of jobs from paper boy and soda jerk to preacher, parole officer and computer system consultant. The longest career was as a freelance consultant hired by corporations to install computer upgrades – thirty years. He never was wanting for the next contract because he ran a stable project that met its goals. One would think that such a consultant would have to be a computer expert and indeed he had a major in computer science but not one in computer engineering.

In fact, what made mariner successful in project management was his previous experience as a preacher and a parole officer. Mariner did have an associate or two who were computer engineers and coding specialists which made it possible for him to manage the difficult part of the project: people. He had learned a technique that creates team ownership. Each project worker was assigned to an eight to ten member group; each member owned a segment that was an integrated segment such that the other workers had a role in the worker’s success. Mariner was always present at these group meetings playing the role of coach and at times, decision maker but never taking away segment ownership. In the end, the group managed itself.

But the transition in the corporate power structure caused by a new computer system was often tragic. Employees who had worked there for many years were told they would be laid off; workers were transferred to lesser jobs and hopeful careers were interrupted. coders and technicians who were unfamiliar with the new technology were pushed into dead end corners of operations. In larger corporations, there were fierce political battles between vice presidents and key managers because their political power, created by the amount of data they controlled, was no longer needed. Everyone will own all the data.

Did the reader catch the phrase ‘everyone will own all the data’? Were the upgrades in mariner’s projects ancestors to Google, Facebook, Twitter and TikTok? The major reason for mariner’s projects was to move from a network where the workstation computer created data that was uploaded every night to data storage devices where it could be integrated with other workstation data; the core work data remained in the workstation to be managed by a network of employees. Hence, a supervisor, manager or vice president was important because they managed (owned) the data in their unit’s workstations.

The effect of his projects forced a reorganization of the corporate workforce without, he suggests, any grace or feelings about a large segment of displaced workers and managers. In his projects, the workstation became a data entry terminal little more complex than an ATM.

Now, long out of his career, he understands the subtleties of data ownership and how it creates, metaphorically, a democratic operation. Today, one’s private computer – much more personal and life-important, is being taken away to live in the clouds of the AI corporate data banks. Now everyone owns all the data – including the reader’s data. The reader’s computer is just a data entry terminal.

Democracy will have a hard time existing in an AI world.

Ancient Mariner

 

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